1

Same-Day Speed

Urgent consignments are prioritised with dedicated driver routes.
2

Insured & Secure Handling

Chain-of-custody updates and proof of delivery support for every order.
3

Healthcare-Focused Team

Experienced couriers and support staff who understand confidentiality requirements.

Promptmedics dispatch team monitoring live delivery routes and on-time performance on a wall of screens

How it works

1. Book — send a request via the app or by phone.
2. Collect — we confirm your pickup window and medication requirements.
3. Deliver — your package reaches the right person on schedule.
4. Confirm — receive proof-of-delivery instantly.

Book your first delivery

From request to proof of delivery

Four steps, every consignment, with a timestamped handover at each stage.

Four step process: book in the app, verified collection, tracked delivery in transit, then proof of delivery

Industries we serve

Specialist routes built around clinical workflows, not general parcel networks.

Pharmacies

Care Homes

GP Practices

Hospitals

Private Clinics

Medical Suppliers

Temperature-controlled medical transport case holding vaccine vials, with the internal temperature displayed on the lid

Cold chain & controlled handling

Medication that arrives in the condition it left in

Temperature-sensitive consignments travel in monitored cases with documented handling from collection to handover — so refrigerated lines, vaccines and specials stay within range.

✓ Monitored transport for refrigerated lines
✓ Documented chain of custody on every leg
✓ DBS-checked, healthcare-trained couriers
✓ Confidential handling under GDPR

Explore equipment transport

Book and track every delivery from your phone

Saved addresses and pharmacy details, live courier ETA, and proof of delivery the moment a handover completes — for pharmacies, care homes, and discharge teams booking the same runs every week.